COMMON QUESTIONS

At PACE, we hear similar questions from business owners all the time, and that’s perfectly okay! You're an expert in your field, but running a business can feel like a whole new world. We’re here to help guide you through it. Below, you'll find answers to some of the most common questions we get. If you have any other questions or need clarification, don’t hesitate to reach out—we’re always happy to help.

Getting Started

  • Yes, a business plan is crucial for outlining your business goals, strategies, and financial projections. It helps you stay on track, attract investors, and secure financing with us or any other provider.

  • To register your business, you’ll need to choose a business name and register it with the province of Ontario. The process can usually be done online through Ontario.ca.

  • Please consult with your accountant and lawyer to determine which business structure is best for you.

    • Sole Proprietorship: A business owned and operated by one individual. The owner is personally responsible for all debts and liabilities.

    • Partnership: A business owned by two or more individuals who share profits, losses, and responsibilities.

    • Corporation: A separate legal entity that protects its owners (shareholders) from personal liability. Corporations must comply with additional regulations and taxation.

  • Incorporating can offer several benefits, such as limiting personal liability, tax advantages, and easier access to funding. Consider incorporating when you want to protect your personal assets or if your business is growing and requires a more formal structure.

  • You can operate your business alone as a sole proprietor. However, if you need help, you can hire employees or contractors, depending on your business needs and structure.

  • You can explore various funding options, including business loans, grants, angel investors, venture capital, crowdfunding, and personal savings. PACE offers loans and financial resources to help businesses grow and thrive.

Finances and Tax

  • We recommend all business owners hire an accountant.

    As a business owner, you'll need to report income, deduct expenses, and pay taxes. The specific taxes you must pay depend on your business structure, but generally, you’ll need to file income tax returns, HST/GST, and possibly payroll taxes for employees.

  • Keep track of all income and expenses, including sales receipts, invoices, bank statements, payroll records, and tax documents. This will help you manage cash flow and file accurate taxes.

  • Effective cash flow management involves keeping track of your incoming and outgoing funds, setting aside reserves for emergencies, and ensuring you have enough working capital to cover expenses. Regularly reviewing your financial statements is key.

  • You can explore various funding options, including business loans, grants, angel investors, venture capital, crowdfunding, and personal savings. PACE offers loans and financial resources to help businesses grow and thrive.

  • If your business earns more than $30,000 in sales annually, you must register for and charge Harmonized Sales Tax (HST) in Ontario. HST replaced the Goods and Services Tax (GST) and Retail Sales Tax (RST) in 2010 and is regulated by the Federal Government.

    Before registering for HST, ensure it will not affect any other government benefits you may be receiving (e.g., Employment Insurance). The current HST rate in Ontario is 13%. For more information, visit the CRA HST website.

  • Pricing should reflect the value of your product or service, your costs, and what your target market is willing to pay. Research competitors and ensure your pricing strategy allows for profit while remaining competitive.

  • If your business hires contractors or freelancers, you must record payments made to them and report these to the Canada Revenue Agency (CRA). This is done through the Contract Payment Reporting System (CPRS) when you file your taxes.

  • No, PACE does not offer grants.

    However, there are specific government grants available. If we know of any that may suit your business, we will inform you. Please note, while we provide grant information at no cost, it is your responsibility to conduct the research and apply for grants directly.

Important Considerations

  • We recommend all businesses get insurance. Insurance is important for protecting your business from risks like property damage, liability claims, or employee injuries. Depending on your business type, you may need general liability insurance, property insurance, or workers' compensation.

  • Pricing should reflect the value of your product or service, your costs, and what your target market is willing to pay. Research competitors and ensure your pricing strategy allows for profit while remaining competitive.

  • Marketing strategies vary based on your industry, but common methods include social media marketing, local advertising, networking, listing your business on Google, and creating a website. It’s important to know your target audience and develop a plan that speaks to their needs.

  • Depending on the nature of your business, you may need specific licenses or permits. Check with your local municipality or regulatory authorities to determine what’s required for your industry.

  • Municipal zoning regulations determine where businesses can operate. Check your local municipality’s website to confirm whether you can operate your business from home and if you need to register your business.

  • If you’re not ready to open a physical storefront, consider starting your business online, offering services remotely, or using a home office. This allows you to reduce overhead costs while building your brand.

  • To compare your business to industry averages, you can refer to the Financial Performance Data (2023) provided by the Government of Canada. This resource offers valuable insight into similar businesses in Ontario. You can access the most current industry averages and financial performance data here.To compare your business to industry averages, you can refer to the Financial Performance Data (2023) provided by the Government of Canada. This resource offers valuable insight into similar businesses in Ontario. You can access the most current industry averages and financial performance data here.

  • Failure is a possibility in any business, but it’s also an opportunity to learn and adapt. Be prepared with a backup plan, assess what went wrong, and pivot your business model if necessary. Resilience and flexibility are key to recovery.

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